Contact Us

Everything you need to find us, get here safely, and reach us with questions.

Address, operating hours, and directions

— FIND US

 

Address & Parking

Shop 1-3, 49 Beach Street, Frankston VIC 3199

Parking available on Beach St and Petrie St

Phone

 (03) 9119 1077


Opening Hours · MON–SUN, 8AM–10PM

Monday


Tuesday


Wednesday


Thursday


Friday


Saturday


Sunday

Current Waiting Time

8:00am - 10:00pm

8:00am - 10:00pm

8:00am - 10:00pm

8:00am - 10:00pm

8:00am - 10:00pm

8:00am - 10:00pm

8:00am - 10:00pm


Questions before you visit? Call us on (03) 9119 1077

— GETTING HERE

Parking & Transport

Whether you're travelling by car or public transport, the information below can help you plan your visit.

Parking

Parking available on Beach St and Petrie St.

Public Transport

Accessible by bus routes 789, 790, and 791. Frankston Train Station is an 8 minutes walk away.

— ACCESSIBILITY

Accessibility

We are committed to providing a safe, welcoming and accessible healthcare environment for all patients. If you have specific accessibility requirements or would like assistance before your visit, please contact our team.

(03) 9119 1077

Walk-in patients welcome

No appointment required

Bulk billed

Patients of all ages

— HAVE YOUR SAY

Your feedback matters

We’re committed to providing safe, high-quality care.

Your feedback helps us understand what’s working well and where we can improve the experience of our patients, families, and carers.

If you have a concern about your care, the quickest way to resolve it is to speak with our clinical team on the day wherever possible.

This feedback form is not monitored for urgent medical concerns. For medical advice, call 1800 MEDICARE (1800 022 222), contact your GP, or attend your nearest Emergency Department. In an emergency, call Triple Zero (000).

Sharing your feedback is confidential and will not affect the care you receive.

Compliments & Recognition

Recognise a team member who made a difference

Concerns & Complaints

Raise a concern about your experience

Ideas & Suggestions

Share an idea or a suggestion


KNOW YOUR INFORMATION RIGHTS

Need emergency care?

If you're experiencing chest pain, severe breathing difficulties, signs of stroke, or another life-threatening condition, call Triple Zero (000) immediately.